Case Study: Pharmacy Benefits Management Company Solution: Salesforce App Cloud and Salesforce Service Cloud Pharmacy benefits management company that helps people get the medicine they need to feel better and live well. Need: Client was experiencing service interruptions due to excessive system use and architectural deficiencies of QuickBase solution. The service team’s system was slow […]

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Salesforce DX: What is it and how do I prepare for it? Salesforce DX, arguably the largest development to come out of the developer keynote at Dreamforce ’16, will change the way we developer applications within the Salesforce platform and the App cloud. Dubbed as “Continuous Development for Salesforce apps”, Salesforce DX consists of several […]

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Should I Get (Salesforce) Certified? During my Microsoft development days I studied for, and eventually acquired my Microsoft Solutions Developer Certification (MCSD). Preparation for the certification exams were tedious but being certified was an important part of our corporate partnership with Microsoft. At that time I never quite grasped the value of certification on a […]

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Salesforce for Nonprofits Nonprofits may not be considering Salesforce as a technology solution often enough. It is not surprising that the commercial sounding “Salesforce” platform gets overlooked. Nonprofits and higher education institutions can gain access to this leading technology at a fraction of the typical cost through different avenues. Salesforce Foundation The Salesforce Foundation’s mission […]

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Got Trailhead Salesforce One of the most asked questions I get from customers, community members, and DCS co-workers alike is:  “where can I go to learn [x]?” Normally, my responses would range from talking about certification study guides, official Salesforce classroom training, or even setting up personal one-on-one training.  These are all still very valid and worthwhile […]

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Chief Architect Interview Salesforce MVP Andy Boettcher Do you know Andy Boettcher, DCS Chief Architect and Salesforce MVP? Listen to the “WizardCast” podcast interview to learn more about Andy and Demand Chain Systems! Podcast: http://thewizardnews.com/2015/04/20/wizardcast-episode-iii-revenge-of-the-pithy-comment/ *There are so many different careers and jobs that involve Salesforce beyond being and administrator or a developer. Andy Boettcher […]

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