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Case Study: Global water, hygiene and energy technologies A premiere supplier of water, hygiene and energy technologies and services across the globe. Need: Despite a strong global presence in the marketplace this company lacked a global view of sales potential. Corporate account management teams and outside field sales and service teams were operating without a […]

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Case Study: Buhrs Holding BV How to go beyond the basics and get maximum value from Salesforce.com Buhrs is a leading worldwide provider of mailing and fulfillment solutions. Its systems prepare media products, such as magazines, newspapers, direct mail, books, videos, compact discs and cards, for distribution. Based in Rotterdam, The Netherlands, Buhrs has over […]

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How a Salesforce.com partner portal gets channel partners on board. This innovative global manufacturing firm headquartered in Minnesota has revenues of $27 billion and employs 80,000 people worldwide. One of its divisions sells literally thousands of tape and adhesive products and relies on a worldwide network of independent distributors. The division serves nearly 20 major […]

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How to integrate on-demand CRM with SQL Server GN ReSound is the undisputed technology leader in the global hearing instrument markets. A major segment of worldwide market share comes from its North American operation, which is headquartered in Bloomington, Minn. The state-of-the-art facility produces thousands of sophisticated hearing instruments a month. Unfortunately, GN ReSound’s CRM […]

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How to use Salesforce.com as a centralized database of customer information that serves the entire enterprise Interton has been designing, developing and producing state-of-the-art hearing systems for over 40 years. Headquartered in Bergisch Gladbach, Germany, Interton has business partners in over 50 countries. Interton USA is based in Plymouth, Minn. Interton needed a centralized customer […]

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How to turn Blackberries into mobile CRM platforms Jetcraft buys and sells airplanes. Its industry position is unique. With 45 years of experience and considerable financial resources, technical expertise and trading savvy, Jetcraft actively buys and sells aircraft for its own account and also facilitates trades for an exclusive list of clients. Most other aircraft […]

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