Christian Dahlberg, Co-founder and Managing Partner
Chris Dahlberg has 15 years of experience building SFA and CRM systems and managing CRM practices. While at 3M early in his career, he implemented the companyʼs first-generation SFA system in several departments.  Later, as a senior consultant at GE Capital Consulting (Ambient Consulting), he was one of the firmʼs most highly utilized resources, implementing SFA and CRM solutions for hundreds of clients in the financial, transportation, manufacturing and healthcare markets.  He also served as the firmʼs CRM practice manager.

In 2002, Chris helped establish the CRM technology implementation team at BenNevis, a strategic CRM consultancy.  In 2007, along with David Coudron and Mike Paradis, Chris started an independent firm, Demand Chain Systems, where he is a managing partner.

Mike Paradis, Co-founder
Mike Paradis is an entrepreneur who is nationally recognized for his expertise in business-to-business sales, marketing, service excellence and channel management. As a consultant, Mike worked with Cargill for 10 years on customer-centric projects and formed a partnership with Cargill's founding family, the MacMillans, who shared his vision for creating the first consulting services company (BenNevis) dedicated solely to increasing the growth and profitability of businesses by providing a strategic customer-centric framework. As a natural extension of that CRM strategy work, Mike and two partners founded Demand Chain Systems in 2007 as an independent company to focus exclusively on on-demand CRM implementations.

Mike was previously executive vice president of GE's Customer Relationship Solutions Division, where he helped build and lead their CRM system integration organization of 80 consultants.