DEMAND CHAIN

SYSTEMS

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Demand Chain Systems designs, deploys, integrates, and supports Salesforce applications.

We needed a solution to consolidate and automate our disparate processes so that in the end we had confidence in our data-collection efforts so that we could provide accurate reporting. As a non-profit, proper reporting is key to our funding. DCS worked with us to convert our Visual Foxpro databases to Salesforce for our programs that provide a multitude of services to youth and adults, including case management, in-house class enrollment, internal and external scheduling, legal case tracking, task tracking, service referrals and follow-up. As the program needs and the reporting needs could be quite different, DCS worked extensively with us modeling alternate architectures to achieve an optimal balance between the stakeholders’ competing needs. Somehow, they never lost patience with our back and forth.
Quinn Cushing- Cases
We have worked with Demand Chain Systems for several years. Before Forecasting was enabled in SFDC, DCS created a “Business Plan” object for our field force and managers that applied sales data against custom metrics. This object has been updated and revised for 3 years as business needs have evolved.
This solution enables us to pull disparate data from various objects and aggregate it in a manner that provides our sales representatives and their managers valuable insight into a representatives pipeline makeup and selling strategy.
Roger Couture- 3M
We have used Kevin Johnson at Demand Chain on multiple occasions. His team helped us merg two very sophisticated Salesforce instances, most closely related to Opportunities and Contacts. In addition, he helped us rethink how we use Contacts. If Salesforce has a limitation, Demand Chain finds a work around. Their knowledge and understanding of Salesforce will really help you maximize the efficiency of Salesforce.com.
Zach Bodine- Wells Fargo Advisors
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